FWI

Events Manager

Location PR-San Juan
ID 2025-2049

Overview

FWI is building a team to support Puerto Rico Department of Housing (PRDOH) Communication Services program for the Community Development Block Grant for Disaster Recovery (CDBG-DR) and Community Development Block Grant for Mitigation (CDBG-MIT). The Event Manager will own the annual events and promotions calendar, lead end-to-end delivery of press, community, and educational events, and coordinate with municipalities, subrecipients, and agencies across Puerto Rico.

 

FWI has been recognized as a Top Workplace by the Washington Post in 2024 and 2025, offering excellent growth opportunities in a collaborative environment. 

 

**Position is contingent upon contract award**

 

Work Schedule and Location:


Hybrid: This full-time hybrid position will work Monday through Friday,8am to 5pm, with some onsite work in San Juan, Puerto Rico.

Responsibilities

  • Own annual events and promotions calendar aligned to PRDOH program goals (CDBG-DR/MIT)
  • Translate program priorities into event strategies, briefings, timelines, staffing plans, and budgets
  • Lead end-to-end delivery of events including press conferences, community meetings, educational sessions, and partnerships
  • Oversee permitting/approvals, venue negotiations, vendor sourcing, and contract coordination with internal teams
  • Define KPIs (reach, attendance, engagement, lead capture) and establish measurement plans with data quality controls
  • Produce event briefs, run-of-show documents, floor plans, staffing matrices, and contingency plans for weather, technology, and safety
  • Transport, set up, and take down event materials including tents, signage, banners, A/V equipment, and giveaway kits across Puerto Rico
  • Direct on-site operations including load-in/out, rehearsals, A/V setup, staging, and delegate tasks to coordinators, runners, and vendors
  • Coordinate check-in/registration, crowd flow, and attendee guidance while providing frontline customer service
  • Ensure brand consistency (logos, colors, naming) and accessibility standards (clear paths, seating, signage) at all events
  • Assist with municipal/venue coordination including parking, load-in/out scheduling, security, and permit compliance
  • Manage field inventory (kits, QR codes, tablets, equipment) and maintain tracking logs
  • Liaise with vendors (caterers, rentals, sound, staging) for deliveries, pickups, and on-site coordination
  • Capture event documentation including photos/b-roll, testimonials, and consent forms
  • Support live and digital activations including QR lead capture, handout distribution, wayfinding, and consolidate feedback
  • Record operational data including attendance counts, issues, and incident notes for reporting
  • Manage budget tracking, purchase orders, invoices, and post-event reconciliations; flag variances with corrective actions
  • Coordinate with municipalities, subrecipients, and agencies to align logistics, protocols, and roles
  • Lead post-mortems and produce reports with insights, performance metrics, photo/b-roll references, and optimization recommendations
  • Maintain compliance with PRDOH policies and applicable federal guidelines; escalate risks and issues promptly
  • Drive safely with agency materials and maintain organized vehicle and gear storage areas

 

Qualifications

Required: 

  • High school diploma (GED or equivalent) minimum required; Bachelor's in Communications, Marketing, Business, or related field preferred
  • 3+ years combined experience in event planning, execution, and logistics support with at least 1+ year supervising staff and managing budgets
  • Valid Puerto Rico driver's license with acceptable driving record; ability to travel island-wide including nights and weekends
  • Ability to lift 25–50 lbs. and stand for extended periods during event execution
  • Experience with vendor management, municipal permitting, contract coordination, and budget tracking
  • Knowledge of event logistics including load-in/out, staging, A/V setup, and on-site operations management
  • Leadership, negotiation, problem-solving abilities, and experience presenting to executives
  • Hands-on logistics support capabilities including material transport, setup/teardown, and equipment management
  • Frontline customer service skills with ability to manage check-in/registration, crowd flow, and attendee guidance
  • KPI development, measurement planning, and post-event reporting with performance metrics and optimization recommendations
  • Understanding of brand standards, accessibility requirements, and federal compliance guidelines
  • Punctuality, organization, teamwork, and ability to work under pressure in fast-paced environments
  • Excellent verbal and writing skills in both Spanish and English (bilingual required)

 

 

FWI is an Equal Opportunity Employer, including disability/vets. 

Why Join Our Team

 

At FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Long-term and Short-term Disability Insurance
  • Life Insurance
  • 401(k) Plan
  • Holiday Pay
  • Paid Time Off

Pay Range

Negotiable

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