FWI is building a team to establish and sustain an efficient Outreach and Engagement (O&E) program that delivers timely, innovative solutions ensuring quality-of-life information reaches military audiences while providing IT, cybersecurity, and data operations services to support the Military Community and Family Policy (MC&FP) enterprise operations.  This position will manage daily operations, lead a cross-functional outreach team, and serve as the primary liaison to government stakeholders for all communications-related matters. This position will also be responsible for planning, performance oversight, personnel management, and the development of innovative, data-driven outreach strategies that support mission goals.

FWI has been recognized as a Top Workplace by the Washington Post in 2024 and 2025, offering excellent growth opportunities in a collaborative environment. 

**Position is contingent upon contract award**

Work Schedule and Location:

Remote: This full-time remote position will work Monday through Friday, 8am to 5pm with occasional travel and onsite work in Alexandria, VA.

• Oversee day-to-day outreach and engagement operations, including content development, public relations, digital engagement, and stakeholder communications.
• Manage outreach schedules, team assignments, and program deliverables to ensure on-time, high-quality execution.
• Lead development of integrated communications strategies, targeted campaigns, and user-centered messaging across web, social media, and traditional channels.
• Supervise a multidisciplinary team of writers, designers, strategists, and analytics professionals.
• Direct the implementation of media monitoring, social listening, performance analytics, and campaign reporting.
• Collaborate with government stakeholders to shape strategic messaging and support program goals through high-impact communications.
• Provide timely recommendations and responses to government representatives regarding outreach planning, personnel, and campaign performance.
• Ensure full accessibility compliance with Section 508 and Web Content Accessibility Guidelines (WCAG).

Required: 

• Active Secret clearance required.
• A minimum of a bachelor's degree related to O&E, public relations, marketing, communications, or other field related to work under this requirement.
• A minimum of eight years of experience in managing Government communications, corporate communications, or marketing communications including stakeholder management and maintaining internal and external relationships.
• A minimum of five years' experience in O&E management in brand and content development, public relations, strategic planning, and web and social media operations. 

Desired: 

• A minimum of five years’ experience with web CMS, UI/UX testing and curation, and ad campaign management.
• A minimum of five years of experience developing targeted campaigns for a user base of 1M or greater.
• Possess a current PMI PMP certification or Defense Acquisition Workforce Improvement Act (DAWIA) Level III Program Management.

At FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Long-term and Short-term Disability Insurance
• Life Insurance
• 401(k) Plan
• Holiday Pay
• Paid Time Off