FWI is building a team to provide employment assistance services for eligible members of North Carolina Reserve Components, their families, and designated representatives. As a Database Administrator you will maintain the Salesforce database system to ensure accurate employment information tracking for all WFWNC clients across North Carolina locations.

FWI is expanding rapidly and has been recognized as a 2024 Top Workplace by Washington Post, offering excellent growth opportunities in a collaborative environment.

**Position is contingent upon contract award**

Work Schedule and Location:

On-Site: This full-time on-site position will work Monday through Friday, 8am to 5pm in Raleigh, NC.

• Provide Salesforce Database (or BRASS RING if Salesforce is later replaced) administration support daily
• Input new data and perform error correction of current data for all WFWNC clients
• Maintain Salesforce files including auditing for errors, creating, maintaining, and purging specified data file logs
• Produce Salesforce Database reports bi-weekly/weekly and analyze data within
• Prepare monthly reports reflecting compliance with Army Command drill-down items in Salesforce
• Extract and release information according to specific criteria and in strict compliance with established policies
• Resolve problems and inconsistencies with data while maintaining effective communication

Required: 

• Two (2) years experience in administrative database entry
• Experience using Salesforce database
• Demonstrated abilities in recordkeeping
• Ability to manipulate data to distinguish patterns and common themes of data to produce whole reports
• Ability to make judgments about sensitive/confidential information
• Strong organizational & communication skills, both written and verbal
• Basic knowledge of standard office procedures and ability to interpret general direction
• Ability to work as a team member, manage time and prioritize workload with little or no supervision
• Experience using Microsoft Office Suite
• Ability to use various software programs to maintain database files and prepare reports

Desired:

• Knowledge of Veterans employment initiatives
• Experience in a military career field